OUR COMMITMENT TO YOU
When you become a Fiduciary Partners client, you entrust us with your personal and financial data, and may entrust us with the custody of your assets as well. We recognize that your relationship with us is based on trust, and that you expect us to act responsibly and in your best interests. Because your personal and financial data is your private information, we hold ourselves to the highest standards in its safekeeping and use.
This means, most importantly, that we do not sell client information—whether it is your personal information or the fact that you are our client—to anyone.
Instead, we use your information primarily to complete transactions that you request.
THE INFORMATION WE COLLECT ABOUT YOU
You typically provide personal information when you complete a Fiduciary Partners agreement. This information may include your: Name and Address, Social Security Number or other Taxpayer Identification Number, Assets, Account Balance, and Investment Activity.
HOW WE HANDLE YOUR PERSONAL INFORMATION
As emphasized above, we do not sell information about current or former clients or their accounts to third parties. Nor do we share such information, except when necessary to complete transactions at your request. Here are the details:
• To complete certain transactions or account changes that you direct, it may be necessary to provide identifying information to companies, individuals, or groups that are not affiliated with us. For example, if you ask to transfer assets from another financial institution to us, we will need to provide certain information about you to that company to complete the transaction.
• In certain instances, we may contract with nonaffiliated companies to perform services for us. Where necessary, we will disclose information we have about you to these third parties. In all such cases, we provide the third party with only the information necessary to carry out its assigned responsibilities and only for that purpose. And, we require these third parties to treat your private information with the same high degree of confidentiality that we do.
• As part of our duty as Trustee, we send periodic statements for your account to the account’s other beneficiaries, which may show disbursement details of a personal nature, such as the purpose or recipient of the disbursement.
• Finally, we will release information about you if you direct us to do so, if we are compelled by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).
HOW WE PROTECT PRIVACY ONLINE
You may be familiar with our website, fiduciarypartners.com. Our concern for the privacy of our clients naturally extends to those who use our website.
HOW WE SAFEGUARD YOUR PERSONAL INFORMATION
We restrict access to information about you to those Fiduciary Partners employees who need to know the information to provide products or services to you. We maintain strict physical, electronic, and procedural safeguards to protect your personal information.
WHAT YOU CAN DO
For your protection, we recommend that you do not provide your account information to anyone. If you become aware of any suspicious activity relating to your account, please contact us immediately.
WE’LL KEEP YOU INFORMED
MUTUAL FUND NOTICE
Your account may hold mutual funds which rebate fees known as 12b-1 fees or shareholder services fees. If we maintain custody of your assets, those fees are NOT paid to your investment advisor as additional compensation, but may be used to offset the expenses incurred by us in the trading and sub-accounting for those funds.